When a client verbalizes pain or discomfort, what should the nursing assistant do?

When a client verbalizes pain or discomfort, it is essential for the nursing assistant to rely on what the client says about their experience. Pain is a subjective experience that can vary greatly from person to person; only the client can accurately describe their feelings of pain and discomfort. By acknowledging the client's reports, the nursing assistant validates the client's experience and demonstrates empathy.

In healthcare, recognizing and addressing a client's verbalization of pain is crucial for proper care and treatment. Ignoring or dismissing the client’s complaints can result in unnecessary suffering and potentially worsen the client's condition. Effective communication is key to providing quality care, and taking the client's words seriously helps to foster trust between the client and healthcare providers, allowing for better assessment and intervention.

While the nursing assistant should report the client's pain to a physician or higher-level staff for further evaluation, the primary response should be to listen and validate the client's concerns. This forms the foundation for appropriate care and ensures that the client receives the attention they need.